Business Analyst - Core Platform & Features

Job description

At ChannelEngine we are creating an innovative SaaS solution that allows every brand, retailer, and distributor to become a global seller. We have a great product that is scaling rapidly and we are looking for a capable Business Analyst to join our Product Team to help us on our way to becoming the number 1 marketplace integrator in the world. Your focus will be on our core platform - gaining an understanding of its inner workings and the processes that flow through it  and looking at how we can create maximum value for our customers and features that they’ll love. 

What you’ll be doing

  • Getting to grips with all things product and tech at ChannelEngine, including the core platform, the development teams, the roadmaps and the user journeys,

  • Figuring out how we can make the ChannelEngine platform more scalable, engaging and attractive for customers and partners alike,

  • Collaborating with stakeholders across all levels of the business to gather requirements and create user stories,

  • Identifying pain-points, unearthing root-causes of bottlenecks and business challenges and making recommendations on how to overcome them,

  • Converting all the useful e-commerce data we have in our platform into digestible business intelligence and actionable information so that we can make the right decisions,

  • Breaking down complex problems into coherent, customer-focused features, products and solutions and liaising with the development teams for implementation,

  • Facilitating product testing and new features as they rollout,

  • Communicating with stakeholders regarding any platform issues, upcoming features, and platform changes to ensure smooth implementation.

Job requirements

What you’ll need

  • 5+ years’ experience as a Business Analyst within a fast-growing organisation,

  • Experience in working with back-end systems and development teams,

  • Experience working directly with business stakeholders of all levels,

  • Experience in using Jira, and BI tools such as Power BI or Google Data Studio,

  • Excellent interpersonal and communication skills in English,

  • E-commerce or marketplace experience would be beneficial,

  • Strong problem-solving and organisational skills,

  • Availability to work 32-40 hours per week.

Why you’ll love working here

  • Number 1: working at a company that is at the forefront of the world of e-commerce and online marketplaces,

  • An interesting industry: marketplaces are booming; therefore our company is thriving!

  • As this is a new role; you'll make a lot of impact from the moment you start,

  • You’ll have considerable autonomy, but you’ll never be alone,

  • Personal and professional development within a fast-growing international company,

  • Work in our modern office next to Leiden Central Station, with views across the city, or of course, from home,

  • State-of-the-art tech: we work with the latest technologies, business models and tools,

  • Ergonomic workstations, sit-stand desks and super-fast laptop with two monitors,

  • You’ll be working with more than 140 great (international) minds, who will make you feel welcome from the start,

  • Plenty of cool events to keep your social calendar full, from pub quizzes to movie nights to cooking classes!

  • A great compensation package and attractive pension scheme.

About ChannelEngine

ChannelEngine is an international, e-commerce SaaS solution, helping brands, retailers and distributors find millions of new customers by connecting them to the biggest marketplaces around the world.

We are growing at a rapid pace, with a mission to cover the globe. For this, we need to expand our teams with ambitious, adventurous, and enthusiastic people who want to shape the world of e-commerce with us. If this sounds like you, we look forward to receiving your application.