Business Analyst

Job description

At ChannelEngine we are creating an innovative SaaS solution that allows every brand, retailer, and distributor to become a global seller. We have a great product that is scaling rapidly and we are looking for a capable Business Analyst to join our Product Team to help us on our way to becoming the number 1 marketplace integrator in the world. 

What you’ll be doing

  • Getting to grips with all things product and tech at ChannelEngine, including the core platform, the development teams, the roadmaps and the user journeys,

  • Figuring out how we can make the ChannelEngine platform more scalable, engaging and attractive for customers and partners alike,

  • Collaborating with stakeholders across all levels of the business to gather requirements and create user stories,

  • Identifying pain-points, unearthing root-causes of bottlenecks and business challenges and making recommendations on how to overcome them,

  • Converting all the useful e-commerce data we have in our platform into digestible business intelligence and actionable information so that we can make the right decisions,

  • Breaking down complex problems into coherent, customer-focused features, products and solutions and liaising with the development teams for implementation,

  • Facilitating product testing and new features as they rollout,

  • Communicating with stakeholders regarding any platform issues, upcoming features, and platform changes to ensure smooth implementation.

Job requirements

What you’ll need

  • 5+ years’ experience as a Business Analyst within a fast-growing organisation,

  • Experience in working with back-end systems and development teams,

  • Experience working directly with business stakeholders of all levels,

  • Experience in using Jira, and BI tools such as Power BI or Google Data Studio,

  • Excellent interpersonal and communication skills in English,

  • E-commerce or marketplace experience would be beneficial,

  • Strong problem-solving and organisational skills,

  • Availability to work 32-40 hours per week.

Why you’ll love working here

  • Number 1: working at a company that is at the forefront of the world of e-commerce and online marketplaces,

  • An interesting industry: marketplaces are booming; therefore our company is thriving!

  • As this is a new role; you'll make a lot of impact from the moment you start,

  • You’ll have considerable autonomy, but you’ll never be alone,

  • Personal and professional development within a fast-growing international company,

  • Work in our modern office next to Leiden Central Station, with views across the city, or of course, from home,

  • State-of-the-art tech: we work with the latest technologies, business models and tools,

  • Ergonomic workstations, sit-stand desks and super-fast laptop with two monitors,

  • You’ll be working with more than 140 great (international) minds, who will make you feel welcome from the start,

  • Plenty of cool events to keep your social calendar full, from pub quizzes to movie nights to cooking classes!

  • A great compensation package and attractive pension scheme.

About ChannelEngine

ChannelEngine is an international, e-commerce SaaS solution, helping brands, retailers and distributors find millions of new customers by connecting them to the biggest marketplaces around the world.

We are growing at a rapid pace, with a mission to cover the globe. For this, we need to expand our teams with ambitious, adventurous, and enthusiastic people who want to shape the world of e-commerce with us. If this sounds like you, we look forward to receiving your application.