Corporate Communications Manager

Job description

Are you up for an entrepreneurial challenge at a SaaS scale-up? Shape corporate communications to empower global growth? In this role, you work closely with our business, HR and marketing teams to develop and oversee the implementation of both internal and external communication strategies and the development of brand collateral. You propel our brand image through consistent messaging and strategy.

ChannelEngine is scaling rapidly and under the lead of our new VP of Marketing and Growth, we are on our way towards global growth. To realize our ambitions, we are looking for a Corporate Communications Manager to shape the development and direction of brand and internal communications. 

Your challenges

You lead organizational and creative communications tasks to standardize and improve the communication efforts of ChannelEngine. You lead our story-telling efforts as well as programs to develop brand ambassadorship and thought leadership, public relations as well as customer advocacy. Your responsibilities include managing external communication channels like social media platforms, company websites and media relations, copywriting and adhering to our brand by publishing content and marketing materials. You also liaise with media to help our brand gain exposure in local, national and international media.

You ensure that all communications projects within the marketing department are delivered in a timely manner and that they are always in line with the brand guidelines, tone of voice, company guidelines, quality standards, and objectives.

Your daily activities:

  • Collaborate with other teams to identify the public voice of the brand
  • Create style guides and brand voice outlines for all public relations, marketing, advertising and other key departments
  • Consult with executive management to develop effective communication procedures and policies for various situations or crises
  • Determine strategic communications campaigns that help further organizational goals
  • Create internal communications protocols and initiatives that foster employee moral
  • Oversee the creation of marketing and communications collateral to ensure that it is consist
  • Draft press releases and speeches following organizational news
  • Write business correspondence and reports
  • Reach out to influencers, media and beyond to arrange story placement on a national and global level
  • Communicate with media outlets and journalists and create press kits
  • Develop materials to educate staff on communication practices
  • Coach and assist team members on improving communication skills
  • Perform communications research and monitor the progress of various communications strategies
  • Lead day-to-day relationship with external agency partners

What does ChannelEngine have to offer you?

  • This is a new role, so you have the opportunity and room to implement your bright ideas together with your colleagues
  • Working at a company that is leading the world of e-commerce and online marketplaces. You grow along with a fast-growing company with international ambitions
  • State-of-the-art technology: work with the latest technologies, business models and tools
  • You grow along with a fast-growing company with international plans and ambitions
  • You work in a driven team that is passionate to create the best customer experience possible
  • We have a great working environment with flexible hours, nice colleagues with a sense of humor, and team activities
  • Modern office environment, fresh fruit and good coffee in a beautiful building next to Leiden Central Station.
  • Work from home whenever you want!

Job requirements

Who are you?

Our ideal candidate is driven and capable of thriving in a fast-paced work environment scaling at a rapid pace. They are willing to do what it takes to propel the ChannelEngine brand forward. Passion for scale-up culture and e-commerce? Then you’ll be the perfect fit!

You’ll also bring:

  • A bachelor's degree in a relevant field such as communications
  • You have 10+ years relevant experience in communications (e.g., corporate, external, internal) at a B2B company, preferably in retail / e-commerce, ideally in a tech start-/scale up
  • Proven track record of effective management
  • Exceptional communication abilities, including writing, speaking and active listening
  • In-depth knowledge of best writing and messaging practices for business correspondence, public relations, advertising, marketing and sales copy and social media
  • You have a strong track record in developing and delivering brand and internal communications
  • Professional understanding of crisis management
  • Superior writing skills with story-telling abilities that inspire and engage
  • You are energetic, resourceful, and driven, and have the ownership to thrive in a dynamic and rapidly scaling environment

Who is ChannelEngine?

ChannelEngine is a fast-growing SaaS solution, offering leading brands, distributors and retailers of all industries a solution to connect their systems to the most important international Marketplaces and sales channels while optimizing sales, minimizing time and maximizing profit and reach.

ChannelEngine's story began in 2013 when it became undeniable that marketplaces were going to be one of the most important elements of the global e-commerce market. We saw an opportunity to make these powerful platforms available to any business. Our 15+ years of e-commerce experience helped us build the most complete marketplace management suite and now, 7 years later, we facilitate the sale of over 6 million products from 2000 brands to over 100 marketplaces. Our platform is used by many strong and well-known companies. Some of the many great names we work for are JBL, Bugaboo, Brabantia, Brunotti, Hunkemöller, RB (Finish, Airwick, Durex, Nurofen), Body & Fit, Nelson, Libbey, Signify, Staples, Polaroid, and many more.

ChannelEngine is growing at an extremely rapid pace and currently covers Channels in Europe, North America, Pacific and Middle East and is currently on a mission to cover the globe.

Do you like change and innovation? Are you looking for high energy and driven people to work with and achieve ambitious goals together while having fun? Are you ready to grow with us? Don’t hesitate to send in your application!