Enterprise Project Manager

Leiden, Zuid-Holland, NetherlandsIntegrations & Onboarding

Job description

We’re looking for an experienced Enterprise Project Manager to join our Enterprise Project Management team within Operations!🌟This team is responsible for supporting our top tier and strategic customers in integrating their system to the ChannelEngine platform.

What will you do as Enterprise Project Manager?

As Enterprise Project Manager, you will be working closely with our enterprise level clients to provide a smooth implementation of the ChannelEngine product. You’ll use a delivery focused approach in the process of undertaking and completing all project requirements.🎯

You’ll start by understanding and analyzing customers’ situations and requirements. You’ll develop a plan for the project, including a detailed timeline, task prioritization and resource allocation. You’ll identify potential risks and dependencies for the project, and implement risk mitigation strategies and develop contingency plans. You’ll regularly communicate with different stakeholders to provide progress updates, discuss concerns and ensure a regular alignment. You’ll proactively identify, resolve, and document client-side issues and impacts on the project. Throughout the execution of the project, you’ll monitor and report progress against the project plan and deliverables.📝

Making all this happen is a cross functional team effort: you'll collaborate with client-facing teams, like Sales, Product & Tech, Customer Success, Customer Support, and Delivery to make sure all teams are aligned to deliver the project successfully.

Job requirements

What makes you the ideal Enterprise Project Manager?

5+ years of experience as a Project Manager in an ERP / CRM environment,
Good problem-solving and multitasking skills,
Experience with tools such as PowerBI and Project Management software tools e.g. ClickUp,
Great communication skills in English,
Currently living in the Netherlands.

Nice to have (but not essential)

E-commerce / marketplace experience.

Why you’ll love working here

You’ll be working in an open and collaborative company with +/-260 colleagues of over 30 different nationalities 🌎
We offer a professional, yet informal work environment, where it’s easy for you to try new things, share your ideas, and make an impact
Our Work’s Council: the perfect platform to ensure everyone is able to express their opinions, concerns, and ideas in a meaningful way
We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support
🌈 Our Diversity & Inclusion Committee ensures ChannelEngine remains an inclusive and diverse workplace, where we embrace our differences, share a common sense of belonging and everyone feels free to be themselves ⚧️
Work from our modern HQ in the beautiful city of Leiden as much as you like. It’s a short walk from the train station
We’ll contribute 6% to your pension fund

You’ve applied. What’s next?

We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. Your next interview will be meeting the hiring manager. The following stage is a case study and presentation and the process is closed by a final interview. Our interview process tends to take +/-5 weeks to complete 💙

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Questions

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Do you currently live in the Netherlands?

Yes

Had you heard of ChannelEngine before applying for this role?

Yes

How did you hear about this role?

Legal Agreements

Job Applicant Privacy Policy
As part of any recruitment process, ChannelEngine collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
Personal data that we can process
We collect a range of information about you. 
This includes:
Identification and contact details (eg first and last name, date and place of birth, address, telephone number, e-mail address, titles and gender);
Data related to professional experience (e.g. career, job performance, employment history and previous employers), including data references in the CV;
Information related to education (e.g. diplomas, certificates, (foreign) internships and special training);
Memberships;
Language skills;
Any other personal data communicated or provided by the applicant during the application.
We may collect this information in a variety of ways. For example, data might be contained in the online application process, CVs or resumes, or collected through interviews or other forms of assessment.
We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer has been made to you.
Data may be stored in a range of different places, including in your application record, in HR systems and on other IT systems (including email).
For what purpose and on what basis do we process personal data?
We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you.
In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, where required by local law we are required to check that you are eligible to work in the country where we are hiring before employment starts.
We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. 
Who has access to data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff, if access to the data is necessary for the performance of their roles.
We will not share your data with third parties, unless your application for employment is successful and we offer you employment. We will then share your data with your former employers to obtain references for you. 
How we protect personal data
We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Retention period
If your application for employment is unsuccessful, ChannelEngine will hold your data on file for 4 weeks from the date of your original application.
For consideration for future employment opportunities, we will ask for your explicit consent to keep your data for this purpose. At the end of the 12 month period, your data will be erased from our records. You are free to withdraw your consent at any time. Please email recruitment@channelengine.com to let us know if you wish to withdraw your consent.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to an electronic HR file set up in your name and retained during your employment. 
Your rights
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ChannelEngine, and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have mentioned. You can send a request for access, correction, deletion or data transfer of your personal data or for the withdrawal of your consent or objection to the processing of your personal data to recruitment@channelengine.com.﻿
In order to be sure that the request for inspection has been made by you, we ask you to send us a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security number (BSN) in black. This is to protect your privacy. We will respond to your request as soon as possible but within four weeks.
ChannelEngine would also like to point out to you that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons﻿
Automated decision-making
Recruitment processes at ChannelEngine are not based solely on automated decision-making.
Amendments
We reserve the right to make changes to this privacy policy. These changes will be announced in a clear and timely manner on this website.
Version 2.0
07-09-2023

Enterprise Project Manager

Leiden, Zuid-Holland, NetherlandsIntegrations & Onboarding

Job description

Job requirements

Questions

All done!