Marketing Operations Specialist

Hybrid
- Leiden, Zuid-Holland, Netherlands
Marketing

Job description

We’re looking for an enthusiastic Marketing Operations Specialist to join our dynamic Marketing Team at ChannelEngine 🎉! This role is at the heart of our marketing efforts, ensuring the smooth operation of various campaigns, creating impactful content, and optimizing our website and email communications. Your contributions will play a key role in driving our brand’s visibility and success 🎨

What will you do as Marketing Operations Specialist?

You’ll work closely with a talented and supportive team, overseeing a range of marketing operations to bring our campaigns to life. This includes managing the content on our website, crafting visually appealing assets, coordinating email campaigns, and supporting events and product marketing initiatives 🌟

Core responsibilities:

Website: Design and update landing pages for webinars, ebooks, and other campaigns, make improvements to existing pages, and manage new partner or channel page updates. You’ll know the ins and outs of our CMS and ensure our website remains polished and effective 🔧
Design: Create attractive designs for emails, website pages, and promotional materials using tools like Canva, and leverage AI tools like ChatGPT to streamline workflows.
Emails: Write and manage follow-up and nurture emails, such as event takeaways, campaign-related communications and support with creating the monthly newsletter ✉️
Events: Assist in coordinating events across Europe, manage swag, fill out event applications, and support event campaigns with precision.
Product Marketing: Write compelling copy for new product pages to ensure our offerings shine in the marketplace.
CRM Management: Upload and manage contact lists in Hubspot and assist in maintaining organized and efficient databases.
Webinars: Assist in preparing and hosting webinars to engage various audiences, including prospects, customers, and partners.

Job requirements

What makes you the ideal Marketing Operations Specialist?

1-2 years of B2B marketing experience plus relevant internships.
A degree in marketing or a related field.
Experience working with CMS platforms (Hubspot is a plus!).
Comfortable with CRM systems like Hubspot, and a natural flair for organization.
Proficient in tools like Canva and eager to explore ChatGPT or similar AI-driven tools.
Strong written and verbal communication skills in English.
Genuine interest in our platform and ecommerce in general is required.

Traits we’re looking for:

Self-starter: You’re confident in initiating projects and don’t require micromanagement.
Versatile generalist: You’re a jack-of-all-trades in marketing, ready to tackle varied tasks.
Eager learner: You’re curious, motivated, and excited to grow your skill set.
Go-getter: You’re action-oriented and thrive in a fast-paced environment.
Practical thinker: You approach problems with a clear, practical mindset.

Team fit: Collaborative and ready to contribute to a vibrant team culture.

Why you’ll love working here:

You’ll be working in an open and collaborative company with ±200 colleagues from over 30 different nationalities 🌎
We offer a professional, yet informal work environment, where it’s easy for you to try new things, share your ideas, and make an impact.
Work-life balance: Flexible hours, hybrid-working, and the freedom to take workcations 🏝️
Continuous feedback culture to track your progress and facilitate your professional development 🎯
Plenty of autonomy: We empower people to make independent decisions and take ownership of their work and projects.
Free access to mental healthcare support to ensure your well-being.
Equity benefits to grow alongside us 🌱

You’ve applied. What’s next?

We want all our candidates to enjoy a smooth and efficient experience, which is why we aim to get back to you regarding your application within two business days. The first step is a screening call with a member of the recruitment team. This is followed by video meetings with the hiring manager and members of the marketing team, and a follow-up meeting with the department head. Our interview process typically takes 5-6 weeks to complete 💙

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Do you currently live in the Netherlands?

Yes

Legal Agreements

Job Applicant Privacy Policy
As part of any recruitment process, ChannelEngine collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
Personal data that we can process
We collect a range of information about you. 
This includes:
Identification and contact details (eg first and last name, date and place of birth, address, telephone number, e-mail address, titles and gender);
Data related to professional experience (e.g. career, job performance, employment history and previous employers), including data references in the CV;
Information related to education (e.g. diplomas, certificates, (foreign) internships and special training);
Memberships;
Language skills;
Any other personal data communicated or provided by the applicant during the application.
We may collect this information in a variety of ways. For example, data might be contained in the online application process, CVs or resumes, or collected through interviews or other forms of assessment.
We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer has been made to you.
Data may be stored in a range of different places, including in your application record, in HR systems and on other IT systems (including email).
For what purpose and on what basis do we process personal data?
We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you.
In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, where required by local law we are required to check that you are eligible to work in the country where we are hiring before employment starts.
We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. 
Who has access to data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff, if access to the data is necessary for the performance of their roles.
We will not share your data with third parties, unless your application for employment is successful and we offer you employment. We will then share your data with your former employers to obtain references for you. 
How we protect personal data
We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Retention period
If your application for employment is unsuccessful, ChannelEngine will hold your data on file for 4 weeks from the date of your original application.
For consideration for future employment opportunities, we will ask for your explicit consent to keep your data for this purpose. At the end of the 12 month period, your data will be erased from our records. You are free to withdraw your consent at any time. Please email recruitment@channelengine.com to let us know if you wish to withdraw your consent.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to an electronic HR file set up in your name and retained during your employment. 
Your rights
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ChannelEngine, and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have mentioned. You can send a request for access, correction, deletion or data transfer of your personal data or for the withdrawal of your consent or objection to the processing of your personal data to recruitment@channelengine.com.﻿
In order to be sure that the request for inspection has been made by you, we ask you to send us a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security number (BSN) in black. This is to protect your privacy. We will respond to your request as soon as possible but within four weeks.
ChannelEngine would also like to point out to you that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons﻿
Automated decision-making
Recruitment processes at ChannelEngine are not based solely on automated decision-making.
Amendments
We reserve the right to make changes to this privacy policy. These changes will be announced in a clear and timely manner on this website.
Version 2.0
07-09-2023

Marketing Operations Specialist

Job description

Job requirements

All done!