Senior People & Culture Business Partner

Hybrid
- Leiden, Zuid-Holland, Netherlands
People

Job description

We’re looking for a Senior People & Culture Business Partner to join our People team💙 In this role, you will advise and support managers and leadership across our customer-facing teams (Sales, Customer Success, Marketing, Delivery, Customer Support) and our support functions (Finance, Legal) on the full range of people matters. You’ll work closely with managers to build an environment where employees are engaged, feel empowered, and perform at their best.🌟

What will you do as Senior People & Culture Business Partner?

Your role will be to advise, coach, and support (first-time and experienced) managers in their leadership role, with a strong focus on team engagement, performance, and people development. Key focus areas include managing complex employment matters end to end (including cases under Dutch employment law), and partnering with managers to identify current and future people needs within their teams and translating these into concrete proposals.

Through using HR data and metrics, you’ll identify trends, signals, surface risks, and drive continuous improvement, with employee engagement and team performance as key indicators.📈

You’ll lead company-wide HR projects from objective-setting and stakeholder alignment through to implementation and embedding. You’ll also design and develop new HR policies, frameworks, and interventions that are scalable, evidence-based, and have a meaningful impact on engagement and performance across the organization.

Collaboration is key, as you’ll work with the People Operations team to build and continuously improve global people processes, and you’ll contribute to the development of ChannelEngine's People Strategy and roadmap together with the broader People Team.🚀

Job requirements

What makes you the ideal Senior People & Culture Business Partner?

6+ years of experience as a (Senior) People & Culture Business Partner, with a proven track record of advising managers at various levels of seniority,
Deep, practical knowledge of Dutch employment law, and experience managing complex cases end to end,
A track record of leading company-wide HR projects with lasting impact on engagement and performance, including stakeholder management across competing interests and priorities,
Experience working in scale-up and international environment, supporting employees and managers across multiple countries and cultures,
Strong coaching and consulting skills, with the ability to design and facilitate (group) interventions that build manager capability and ownership,
Strong interpersonal skills, and excellent written and verbal communication in English and Dutch,
Currently resident in the Netherlands.

Nice to have (but not essential)

Experience supporting teams or employees in North America and/or Germany.

Why you’ll love working here

You’ll be working in an open and collaborative company with +/-200 colleagues of over 40 different nationalities 🌎
We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support
Plenty of autonomy: we empower people to make independent decisions and take ownership of their work and projects
We’ll contribute 6% to your pension fund
Our Happy & Healthy Team organises numerous wellbeing initiatives to keep us all… happy & healthy, including various social activities such as bouldering, ice-skating ⛸️, game nights 🎲, and picnics 🍽️
We have a continuous feedback culture to help you track your progress and facilitate your professional development 🎯

You’ve applied. What’s next?

We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. This is followed by two video meetings: one with our Director of People & Culture, the other one with a member of the People team and a key stakeholder. The final step is a case study presentation in our office. Our interview process tends to take +/-4 weeks to complete 💙

Statement about use of AI in applications

Excessive AI use in CVs and cover letters is discouraged. We’re most interested in hearing your genuine voice and understanding the person behind the application.

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Are you fluent in Dutch and English?

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Do you currently live in the Netherlands?

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Legal Agreements

Job Applicant Privacy Policy
As part of any recruitment process, ChannelEngine collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
Personal data that we can process
We collect a range of information about you. 
This includes:
Identification and contact details (eg first and last name, date and place of birth, address, telephone number, e-mail address, titles and gender);
Data related to professional experience (e.g. career, job performance, employment history and previous employers), including data references in the CV;
Information related to education (e.g. diplomas, certificates, (foreign) internships and special training);
Memberships;
Language skills;
Any other personal data communicated or provided by the applicant during the application.
We may collect this information in a variety of ways. For example, data might be contained in the online application process, CVs or resumes, or collected through interviews or other forms of assessment.
We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer has been made to you.
Data may be stored in a range of different places, including in your application record, in HR systems and on other IT systems (including email).
For what purpose and on what basis do we process personal data?
We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you.
In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, where required by local law we are required to check that you are eligible to work in the country where we are hiring before employment starts.
We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. 
Who has access to data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff, if access to the data is necessary for the performance of their roles.
We will not share your data with third parties, unless your application for employment is successful and we offer you employment. We will then share your data with your former employers to obtain references for you. 
How we protect personal data
We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Retention period
If your application for employment is unsuccessful, ChannelEngine will hold your data on file for 4 weeks from the date of your original application.
For consideration for future employment opportunities, we will ask for your explicit consent to keep your data for this purpose. At the end of the 12 month period, your data will be erased from our records. You are free to withdraw your consent at any time. Please email recruitment@channelengine.com to let us know if you wish to withdraw your consent.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to an electronic HR file set up in your name and retained during your employment. 
Your rights
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ChannelEngine, and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have mentioned. You can send a request for access, correction, deletion or data transfer of your personal data or for the withdrawal of your consent or objection to the processing of your personal data to recruitment@channelengine.com.﻿
In order to be sure that the request for inspection has been made by you, we ask you to send us a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security number (BSN) in black. This is to protect your privacy. We will respond to your request as soon as possible but within four weeks.
ChannelEngine would also like to point out to you that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons﻿
Automated decision-making
Recruitment processes at ChannelEngine are not based solely on automated decision-making.
Amendments
We reserve the right to make changes to this privacy policy. These changes will be announced in a clear and timely manner on this website.
Version 2.0
07-09-2023

Senior People & Culture Business Partner

Job description

Job requirements

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